Frequently Asked Questions

1. What products do you offer?

We offer a curated collection of premium footwear across running, lifestyle, training and everyday styles. Our collection is updated regularly with new models, colours and sizes.

2. Are the shoes brand-new?

Yes, all our footwear is brand-new and unworn. Products are supplied with the original packaging and accessories applicable to the individual model.

3. How do I choose the right size?

We provide a size guide with each product to help you make the right choice. Since sizing can vary slightly between models, we recommend checking the specific size guide before placing your order.

Still unsure? Our team is always happy to help you choose.

4. Do you deliver across Pakistan?

Yes. We deliver nationwide across Pakistan. Delivery times and charges are calculated according to your location and the delivery option selected at checkout.

5. How long will my order take to arrive?

Orders are generally delivered within 3-5 working days. Once your order has been dispatched, you’ll receive the relevant tracking information so you can follow its progress.

6. Do you offer Cash on Delivery?

We currently operate on an advance-payment model and do not offer Cash on Delivery.
Our products are carefully sourced and inspected before dispatch, and we take pride in the quality, condition and presentation of every pair we send out.
We understand that paying in advance requires trust—which is why customer confidence is extremely important to us. We’re always available to answer your questions, provide additional product details and assist you throughout the process.

7. Can I exchange my shoes if the size doesn’t fit?

Yes. We offer size exchanges subject to availability and our exchange policy. Shoes must be unused, unworn and returned in the required condition with their applicable packaging.
Please contact us within 2 days of receiving your order to request an exchange.

8. What if I have a question before ordering?

We’re always happy to help. If you have any questions about a product, sizing, availability or your order, reach out to us through Instagram, WhatsApp or our Contact Us page.
We’d rather you feel completely confident about your purchase before placing your order.